F.A.Q.

The Most Common Questions

In order to ensure a soothing, relaxing and pleasant experience at Nón Spa, we've answered some of the questions guests of our spa frequently ask. Reviewing these suggestions will help you prepare for your upcoming Spa visit.

Can the receptionists speak English?

Yes, English of our receptionists are quite good 🙂

When should I make my spa reservations?
Shall I have to wait if I made a reservation in advance and I arrive on time?
What if I'm late?
Do I have to make a reservation before coming?
What are your opening hours?
What if I have special health conditions?

Please refer to the information in our "Caution" page, if you still need support, please contact us before scheduling your appointment and we will suggest a plan that’s right for you.

Can men and women come to use the spa together?
I am a man, can I use facial treatment/body scrub/body wrap service?
Can my kids use services of the spa?
Who can guide me in choosing my treatments?
Does the spa offer pick-up service?

Yes, we do. Please refer to our "Promotions" page for more details. If you go to our spa by taxi and pay for that by yourself, we will support your transportation fee. To get the support, you just need to inform our receptionist about that, then your transportation fee will be deducted (all or partially) from your bill.

Does the spa offer outcall services?
Does the spa offer any kinds of sensual massage?
Are your therapists young and pretty?

We are sorry but almost of our therapists are not young and not pretty.

Can I see pictures of therapists of the spa before I visit the spa?
Can I see all of the therapists at the spa then choose one for my service session?
Can I choose to have a male or female therapist?
If I comeback, can I request the therapist who performed my service session the last time I visited the spa?
What about my jewelry and valuables?

We advise you to remove all high value jewelry prior to your arrival at the spa. Lockers are also available within the spa for you to place your personal valuables.

Do you have lockers to secure my belongings?
How many service rooms do you have?
Does the spa have any rooms for steam baths?
Does the spa have any rooms for sauna?
Can I request a private room for myself?

Yes, we always offer a private service room for each group of guests no matter what service you ordered. Even when you go alone and you just order a foot massage, you shall have a private service room for yourself. We never mix guest from different groups into 1 service room to guarantee your safety, privacy and our quality of service.

Can I customize the order and/or the duration of the services in a package?
What shall I wear while using the services?
Should I shave my body/legs before my massage?
Can I use my phone while using your services?
Can I take a shower at the spa?
Can I smoke at the spa?
Do I have to pay for anything else other than the services I ordered?

No, we don't have any hidden costs, you only need to pay for the services you ordered.

Do I have to pay before I start using your service?
Are tips required?
What kinds of payment do you accept?
Is the spa (and the surrounding area) crowed and noisy?

No, our spa locates in a quiet area, we don't have too many service rooms, and we always offer private service rooms for our guests so you can stay away from the crowd, and enjoy soothing music while using our services 🙂

Do you have wifi at the spa, is it free?
Can I charge my phone while using your services?
Can the receptionists speak English?

Yes, English of our receptionists are quite good 🙂

When should I make my spa reservations?
Shall I have to wait if I made a reservation in advance and I arrive on time?
What if I'm late?
Do I have to make a reservation before coming?
What are your opening hours?
What if I have special health conditions?

Please refer to the information in our "Caution" page, if you still need support, please contact us before scheduling your appointment and we will suggest a plan that’s right for you.

Can men and women come to use the spa together?
I am a man, can I use facial treatment/body scrub/body wrap service?
Can my kids use services of the spa?
Who can guide me in choosing my treatments?
Does the spa offer pick-up service?

Yes, we do. Please refer to our "Promotions" page for more details. If you go to our spa by taxi and pay for that by yourself, we will support your transportation fee. To get the support, you just need to inform our receptionist about that, then your transportation fee will be deducted (all or partially) from your bill.

Does the spa offer outcall services?
Does the spa offer any kinds of sensual massage?
Are your therapists young and pretty?

We are sorry but almost of our therapists are not young and not pretty.

Can I see pictures of therapists of the spa before I visit the spa?
Can I see all of the therapists at the spa then choose one for my service session?
Can I choose to have a male or female therapist?
If I comeback, can I request the therapist who performed my service session the last time I visited the spa?
Can I request a private room for myself?

Yes, we always offer a private service room for each group of guests no matter what service you ordered. Even when you go alone and you just order a foot massage, you shall have a private service room for yourself. We never mix guest from different groups into 1 service room to guarantee your safety, privacy and our quality of service.

Can I customize the order and/or the duration of the services in a package?
What shall I wear while using the services?
Should I shave my body/legs before my massage?
Can I use my phone while using your services?
Can I take a shower at the spa?
Can I smoke at the spa?
What about my jewelry and valuables?

We advise you to remove all high value jewelry prior to your arrival at the spa. Lockers are also available within the spa for you to place your personal valuables.

Do you have lockers to secure my belongings?
How many service rooms do you have?
Does the spa have any rooms for steam bath?
Does the spa have any rooms for sauna?
Do I have to pay for anything else other than the services I ordered?

No, we don't have any hidden costs, you only need to pay for the services you ordered.

Do I have to pay before I start using your service?
Are tips required?
What kinds of payment do you accept?
Is the spa (and the surrounding area) crowed and noisy?

No, our spa locates in a quiet area, we don't have too many service rooms, and we always offer private service rooms for our guests so you can stay away from the crowd, and enjoy soothing music while using our services 🙂

Do you have wifi at the spa, is it free?
Can I charge my phone while using your services?