In order to ensure a soothing, relaxing and pleasant experience at Nón Spa, we've answered some of the questions guests of our spa frequently ask. Reviewing these suggestions will help you prepare for your upcoming Spa visit.
Yes, English of our receptionists are quite good 🙂
You can make a reservation anytime, but it should be at least 30 minutes in advance of your arrival. Booking 2 days (up to 3 months) in advance is highly recommended. If you already made a reservation at our spa, we recommend you arrive 15 minutes before your appointment.
Since the reservation is free and arrival time of our guests varies quite much, we will start preparing for your ordered service(s) when you arrive at the spa. The preparation will take 10 - 20 minutes depending on the number of guests, so we highly recommend you arrive 15 minutes before your appointment.
If you are late more than 15 minutes, your reservation is canceled and you may need to wait longer than expected, the waiting time is not fixed and will depend on the actual situation.
No, you can use our services without making a reservation but in that case, you may need to wait longer (compare to the case you made a reservation in advance), the waiting time is not fixed and will depend on the actual situation.
We open at 10:00 every day except Thursdays. Our last admission time is 21:30. We are closed during the Tet holiday (Vietnamese new year).
Please refer to the information in our "Caution" page, if you still need support, please contact us before scheduling your appointment and we will suggest a plan that’s right for you.
Yes, all of our services are available for both men and women. You can request a service room or multiple service rooms for your group to ensure your privacy, the decision is yours.
Yes, of course you can. All of our services are available for both genders so you can use any service you want.
Yes, kids who are 6+ years old can use all of our services except for Thai massage, which is for adults only.
Our spa receptionists will help you plan the perfect spa experience, including the best order in which to enjoy your treatments.
Yes, we do. Please refer to our "Promotions" page for more details. If you go to our spa by taxi and pay for that by yourself, we will support your transportation fee. To get the support, you just need to inform our receptionist about that, then your transportation fee will be deducted (all or partially) from your bill.
We are sorry but for now we don't offer outcall services.
No, sensual massage is illegal in Vietnam so we don't offer any kinds of that.
We are sorry but almost of our therapists are not young and not pretty.
We are sorry but to protect privacy of our therapists, that's impossible.
We are sorry but it's impossible
Yes, you can. But the number of male therapists is limited so they will not be available all the time. Please leave a note in our reservation form, contact us before coming, or inform our receptionist at the spa if you want to request a male therapist, we will try to arrange one for you if possible.
Yes, you can. But in that case, you should make a reservation as soon as possible. We will arrange with the therapist and get back to you if he/she is available at your selected time or a time shift is needed.
We advise you to remove all high value jewelry prior to your arrival at the spa. Lockers are also available within the spa for you to place your personal valuables.
Yes, we have a big locker on the ground floor and a small locker in each service room.
For now we have 3 service rooms with a total of 11 massage tables/beds.
Yes, for now we have 2 rooms for steam baths at the spa.
No, unfortunately we do not have any rooms for sauna at the spa.
Yes, we always offer a private service room for each group of guests no matter what service you ordered. Even when you go alone and you just order a foot massage, you shall have a private service room for yourself. We never mix guest from different groups into 1 service room to guarantee your safety, privacy and our quality of service.
Yes, our packages are not fixed. You can freely change the order of the services in a package. To the duration, you can only change the duration of the massage service (in the package), and the price for the whole package will change accordingly. Please talk to our receptionist about your need, we will calculate the new price and inform you before you start using our services.
A robe, boxer shorts, slippers, a personal clothes box, and lockers are provided for your convenience at the spa. It is recommended that you change your clothes with spa's clothes at the beginning of your service session before you start taking the footbath/steam bath (Your therapist will be outside your service room that time). After taking the footbath/steam bath, you should disrobe (but keep the boxer shorts) for your spa services.
In the case hair on your back, legs or arms is too long, you should shave your body before using our service to get the best massage experience and avoid pain (because your hair is being pulled while your therapist does the massage - this is very difficult to avoid even when much massage oil is used). Otherwise, it is unnecessary.
Yes, but you should do that only when it is really necessary, even when you ordered a foot massage because you need to lie down while using any of our services. If you use your phone more than 5 minutes (in total) after the service has already started and that interrupts the work of your therapist, your service time will be shortened accordingly. To have the best experience at our spa, we highly recommend you put your phone in the locker before start using any of our services.
Yes, you can take a shower (or multiple times) at our spa before/after using our service(s). This is free, of course 🙂
Yes, but you will have to do that outside of the spa and before using our services because we have an automatic fire alarm system so if you smoke inside the spa, it will cause false alarms.
No, we don't have any hidden costs, you only need to pay for the services you ordered.
No, you will pay after all your ordered services are done.
No, tips are not required at our spa. Tip or not is your choice.
We accept credit cards, debit cards, bank transfers and cash (VND or USD).
No, our spa locates in a quiet area, we don't have too many service rooms, and we always offer private service rooms for our guests so you can stay away from the crowd, and enjoy soothing music while using our services 🙂
Yes, we have free wifi for you 🙂
Yes, you can do that with your own charger & cable in the service room by yourself. Or if you want, we will take care of your phone(s) and charge it/them for you while you are using our services with our own charger & cable at the reception, in this case, you just need to talk to our receptionist(s) about your need. And that's free, of course 🙂
Yes, English of our receptionists are quite good 🙂
You can make a reservation anytime, but it should be at least 30 minutes in advance of your arrival. Booking 2 days (up to 3 months) in advance is highly recommended. If you already made a reservation at our spa, we recommend you arrive 15 minutes before your appointment.
Since the reservation is free and arrival time of our guests varies quite much, we will start preparing for your ordered service(s) when you arrive at the spa. The preparation will take 10 - 20 minutes depending on the number of guests, so we highly recommend you arrive 15 minutes before your appointment.
If you are late more than 15 minutes, your reservation is cancelled and you may need to wait longer than expected, the waiting time is not fixed and will depend on the actual situation.
No, you can use our services without making a reservation but in that case, you may need to wait longer (compare to the case you made a reservation in advance), the waiting time is not fixed and will depend on the actual situation.
We open at 10:00 every day except Thursdays. Our last admission time is 21:30. We are closed during the Tet holiday (Vietnamese new year).
Please refer to the information in our "Caution" page, if you still need support, please contact us before scheduling your appointment and we will suggest a plan that’s right for you.
Yes, all of our services are available for both men and women. You can request a service room or multiple service rooms for your group to ensure your privacy, the decision is yours.
Yes, of course you can. All of our services are available for both genders so you can use any service you want.
Yes, kids who are 6+ years old can use all of our services except for Thai massage, which is for adults only.
Our spa receptionists will help you plan the perfect spa experience, including the best order in which to enjoy your treatments.
Yes, we do. Please refer to our "Promotions" page for more details. If you go to our spa by taxi and pay for that by yourself, we will support your transportation fee. To get the support, you just need to inform our receptionist about that, then your transportation fee will be deducted (all or partially) from your bill.
We are sorry but for now we don't offer outcall services.
No, sensual massage is illegal in Vietnam so we don't offer any kinds of that.
We are sorry but almost of our therapists are not young and not pretty.
We are sorry but to protect privacy of our therapists, that's impossible.
We are sorry but it's impossible
Yes, you can. But the number of male therapists is limited so they will not be available all the time. Please leave a note in our reservation form, contact us before coming, or inform our receptionist at the spa if you want to request a male therapist, we will try to arrange one for you if possible.
Yes, you can. But in that case, you should make a reservation as soon as possible. We will arrange with the therapist and get back to you if he/she is available at your selected time or a time shift is needed.
Yes, we always offer a private service room for each group of guests no matter what service you ordered. Even when you go alone and you just order a foot massage, you shall have a private service room for yourself. We never mix guest from different groups into 1 service room to guarantee your safety, privacy and our quality of service.
Yes, our packages are not fixed. You can freely change the order of the services in a package. To the duration, you can only change the duration of the massage service (in the package), and the price for the whole package will change accordingly. Please talk to our receptionist about your need, we will calculate the new price and inform you before you start using our services.
A robe, boxer shorts, slippers, a personal clothes box, and lockers are provided for your convenience at the spa. It is recommended that you change your clothes with spa's clothes at the beginning of your service session before you start taking the footbath/steam bath (Your therapist will be outside your service room that time). After taking the footbath/steam bath, you should disrobe (but keep the boxer shorts) for your spa services.
In the case hair on your back, legs or arms is too long, you should shave your body before using our service to get the best massage experience and avoid pain (because your hair is being pulled while your therapist does the massage - this is very difficult to avoid even when much massage oil is used). Otherwise, it is unnecessary.
Yes, but you should do that only when it is really necessary, even when you ordered a foot massage because you need to lie down while using any of our services. If you use your phone more than 5 minutes (in total) after the service has already started and that interrupts the work of your therapist, your service time will be shortened accordingly. To have the best experience at our spa, we highly recommend you put your phone in the locker before start using any of our services.
Yes, you can take a shower (or multiple times) at our spa before/after using our service(s). This is free, of course 🙂
Yes, but you will have to do that outside of the spa and before using our services because we have an automatic fire alarm system so if you smoke inside the spa, it will cause false alarms.
We advise you to remove all high value jewelry prior to your arrival at the spa. Lockers are also available within the spa for you to place your personal valuables.
Yes, we have a big locker at the ground floor and a small locker in each service room.
For now we have 3 service rooms with a total of 11 massage tables/beds.
Yes, for now we have 2 rooms for steam baths at the spa.
No, unfortunately we do not have any rooms for sauna at the spa.
No, we don't have any hidden costs, you only need to pay for the services you ordered.
No, you will pay after all your ordered services are done.
No, tips are not required at our spa. Tip or not is your choice.
We accept credit cards, debit cards, bank transfers and cash (VND or USD).
No, our spa locates in a quiet area, we don't have too many service rooms, and we always offer private service rooms for our guests so you can stay away from the crowd, and enjoy soothing music while using our services 🙂
Yes, we have free wifi for you 🙂
Yes, you can do that with your own charger & cable in the service room by yourself. Or if you want, we will take care of your phone(s) and charge it/them for you while you are using our services with our own charger & cable at the reception, in this case, you just need to talk to our receptionist(s) about your need. And that's free, of course 🙂
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